Technical Audio Support/Level 2 (Global Support Specialist)
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- Customer Service (Technical)
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- Aug 12, 2021 Post Date
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- 210000C6 Requisition #
Thanks for your interest in the Technical Audio Support/Level 2 (Global Support Specialist) position.
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- Technical knowledge, level 3
- Networked within company (people and systems)
- IT competency
- Close interface to counter part in other Division essential
- Fluent English, both written and verbal communication skills
- Highly experienced and understanding of all relevant systems and processes
- Complaint management skills
- Operational, and technical skills, with an ability to rapidly adapt and respond to changes in environment and priorities.
- Flexible and adaptable to changes, new tasks, and various customer approaches.
- Experience effectively working across cultures, countries and site locations with an ability to build consensus and support from stakeholders
- Analytical and problem-solving skills including excellent reasoning ability, a demonstrated ability to assess and solve issues in a fast-paced environment
- Essential teamwork skills
- Excellent interpersonal skills